Frequently Asked Questions

Shipping Information

What Shipping Methods are Available?

We use UPS and Purolator to ship Hoverboard and products with the weight over 15 lbs. 

How Long Will it Take To Get My Package?

We handle the package 1-2 business days.
Shipping time takes 3-7 Business days. 
ON & QC  2- 3 days
MB NS NB & NL  3 - 5 days
AB & SK  3 - 5 days
BC  2 - 3 days.

  

How Do I Track My Order?

For every order we ship, we update the tracking. And you receive an email from support@xprit.com. You can view the status of your order, tracking information.

Do I Need An Account To Place Order?

We do not require an account to place orders. However, we suggest you take a minute to create one. It would be easy to manage all of your orders and order history. :)
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